Politique d’expédition
Shipping Policy
Welcome to HeroStyle. We are committed to providing a reliable, transparent, and efficient shipping experience for every customer.
Shipping Locations
HeroStyle ships across France, throughout Europe, and to selected international destinations. Shipping availability may vary depending on your location and carrier service coverage.
Shipping Costs
We offer free shipping on all orders.
There are no hidden shipping fees or additional delivery charges at checkout.
Order Processing Time
Orders are processed within 1 to 2 business days after payment confirmation.
Orders placed during weekends or public holidays are processed on the next business day.
Estimated Delivery Time
Once processed, orders are typically delivered within 4 to 6 business days.
Delivery times are estimates and may occasionally vary due to shipping carrier delays, customs inspections, weather conditions, or periods of exceptionally high demand.
Order Tracking
Once your order has been shipped, a confirmation email with tracking information will be sent when available, allowing you to monitor your shipment status.
Shipping Delays
While we work closely with our shipping partners to ensure timely delivery, HeroStyle is not responsible for delays caused by events beyond our control, including carrier disruptions, customs processing, or force majeure circumstances.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If incorrect or incomplete shipping information is submitted, delivery delays or failed delivery attempts may occur. Please contact our support team as soon as possible if you need to update your shipping information after placing an order.
Returns
We accept returns within 30 days of delivery.
Return shipping is free, and no restocking fees apply.
If your order arrives damaged, defective, or incorrect, please contact our customer support team promptly so we can resolve the issue.
Payment Methods
We accept major credit and debit cards, as well as secure online payment methods available at checkout.
Contact Information
HeroStyle
23 rue Armand Dutreix
87000 Limoges
France
Email: mudalinada@gmail.com
Phone: +33 3 90 45 95 94